Samples are available to help you decide what style and color meets your needs.
How do I order samples?
Click the link "Order a Sample" button located on the product page, under the orange Add to Cart button. Sample orders can not be taken over the phone, live chat or email.
Is there a shipping charge for samples?
No, the USPS First class mail postage is included in the $1.00 charged for the sample. International customers are responsible for all shipping including duties, taxes, insurance and brokerage fees. This excludes Canada and US Territories.
How can I get my samples fast?
Free Shipping via USPS is pre-selected by default at checkout, but you may choose to upgrade the shipping service for the cost displayed next to each. Another option to consider, is to use your own UPS or FedEx account. Simply fill in the Shipping/Order Comments box with the account number and the preferred service level on the checkout page. Samples will still be sold for $1.00 each if you use your own UPS or FedEx account.
Will all my samples come together?
If you order more than one sample, it is possible that the order will be sent from multiple locations and will arrive separately and possibly at different times. If you placed an order for product and samples, your samples will arrive separately via USPS First Class Mail.
Can I track my samples?
Standard sample orders that are sent via USPS First Class Mail do not have a tracking number. International customers will receive a tracking number for sample orders. This excludes Canada and US Territories.
Can I order samples over the phone?
Sorry, we do not accept orders over the phone for samples. You must place your order online.
Can I place more than one order for samples?
Yes, but you can only use one sample coupon per order. So even if you order samples more than once and have more than one coupon, you can only use one sample coupon on any order.
How do I get sample coupons?
Simply order samples via the "Order A Sample" link on the product page. You will be sent, via email, a sample coupon for $1.00-$5.00, based on the number of samples purchased from your original sample order. You may purchase as many samples as you want, but the maximum sample coupon credit you can earn is $5.00 per order. For example, if your order $10.00 worth of samples you will still only earn a $5.00 sample coupon.
How do I use my sample coupon?
Sample coupons can be used on your next order of $20.00 or more by providing the sample coupon code, you received via email, at the checkout. Only one coupon code can per used per order. Sample coupons expire 90 days after the original sample order was placed.
