95% of plain orders ship the same or next business day. We do not guarantee same day shipping, but we try very hard!
If an item is backordered for more than 3 business days, you will be notified. If you are under strict time constraints, please let us know and we will do our best to expedite the delivery.
We process and ship orders Monday through Friday, 9AM to 5PM ET. Orders placed outside of these hours will not be processed until the next business day. We are closed Saturday and Sunday. If you place your order after 5:00pm on Friday, your order will not be processed until Monday.
If you order has been processed for shipping, or has shipped, we can not cancel your order. You can refuse the delivery, and your order will be subject to our return policy.
If there is an issue with obtaining credit card authorization, your order will be placed on hold and will not progress until the matter is resolved. You will be notified immediately if an issue has occurred.
Orders paid by check will not ship until the funds are received and verified.